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“The really outstanding leaders are people who first listen and get people to tell what they think and what they know. And then to put that all together for a higher order integration. That’s real leadership.” (Daniel Goleman, interview with Harvard Business Review)
Dan Goleman gives a beautiful explanation of what powerful listening can be and how it is, to me, the most effective tool in working towards change in interaction with people. Look through their eyes and see if you can envision the change you have in mind.
Genuine attention is a very intriguing source of energy. While engaging in interaction to change a certain situation I try to start for the assumption that I have no real solution. I may have my ideas, views and opinions, but the real solution for every interaction will be born in that interaction. Think of it as a little seed, planted somewhere in the ground we share beneath our feet. By caring for this ground and that particular seed, by paying attention to it instead of turning it into a battlefield, I may be capable of allowing something beautiful to grow out of our meeting.
Great leaders know how genuine attention can make small ideas grow into big changes. They also know that they can do nothing but enable the change, maybe also encourage it. But the real drive for change comes from within the seed, from within the person you’ll work with, from within everybody you engage with.
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